Common questions about fraud prevention—clear, practical answers your family can act on today.
Short answer: If they called you, assume it’s fake.Do this: Hang up → open the brand’s official app/website or call the number on your card/bill → you call them.
Never. No bank, tech company, or government agency needs your OTP/PIN/password on the phone or via text.
Hang up → call the number on the back of your card → ask for the fraud department → review recent charges & enable alerts.
Maybe. Do this now:1. Change that password everywhere you used it.2. Turn on 2-step verification.3. Run a security scan on your device.
Often hard. Call your bank immediately and request a recall/fraud hold. File a report (IC3/FTC). Speed matters.
Usually, yes. Contact the gift-card issuer or exchange immediately; report to IC3/FTC. Next time: use credit cards only.
Check inside the official app (Amazon → Orders, PayPal → Activity). If it’s not there, the email is a phish.
It’s a scam. Close the tab/app (use Task Manager/Force Quit), run your antivirus, and only seek help via official channels.
Use a password manager. One strong master passphrase (4–5 random words). Unique 16+ chars for every site. Turn on 2FA.
Credit card. Better fraud protections and chargebacks. Avoid bank transfers, gift cards, and crypto for strangers.
Set a SIM PIN, add a carrier account PIN, and request a port freeze/lock from your carrier.
Change the router admin password, use WPA2/WPA3, update firmware, disable WPS, and use a guest network for visitors.
Treat unknown QR codes like links from strangers. When in doubt, type the website instead of scanning.
“Guaranteed returns,” pressure to act fast, moving money to unknown wallets, or trading on unregulated apps.Verify advisors on FINRA BrokerCheck / SEC IAPD; talk to a trusted family member first.
They “accidentally” pay too much, ask you to return the difference; their check bounces later. Never send money back on unexpected checks.
Wire fraud: email tells you to change closing instructions—call your escrow/agent on a known number first.Title/deed fraud: monitor county records; sign up for recording alerts where available.
Emotional urgency + secrecy. Video-verify identities and call family directly on known numbers before sending any money.
Only after you contact a verified company yourself.Saffron Guru customers: never allow access without the official Saffron Guru password provided by our tech during your session.
Yes—spoofing is trivial. Caller ID is not proof. Always call back on official numbers.
• Bank/Credit card: call the number on your card first.• FBI IC3: ic3.gov (internet crime)• FTC: reportfraud.ftc.gov (consumer scams)Save screenshots, emails, phone numbers, payment details.
• Money rule: No money moves until we hang up and call back on a known number (from the card, bill, or official app).
• Family code word: We only act on emergencies if the caller knows our private code word.
• Contacts saved: Bank, card, insurer/Medicare, mobile carrier, Saffron Guru +1 844-313-4987 saved in Contacts.
• Alerts ON: Turn on transaction/login alerts for bank, email, Amazon/PayPal. Review statements weekly.
• Links & numbers in messages = untrusted: Don’t tap links or call numbers from emails/texts. Open the official app/website yourself.
• Remote access rule: Never allow screen sharing/remote control unless you initiated support and verified the company. Saffron Guru clients: never allow access without the official Saffron Guru password given by our tech during the session.
• Passwords & 2FA: Use a password manager + 2-factor on email, bank, shopping apps.
• “Your Prime/Antivirus/Office has renewed for $349 — call to cancel.”
• “Thanks for your $1,899 iPhone order — click to dispute.”
• “Package held / reschedule delivery — pay ₹/$ to release.”
• Urgent cancel/dispute buttons or phone numbers in the message.
• Amounts slightly high (to trigger panic), odd sender addresses, grammar errors.
• Demands for gift cards/UPI/crypto/wire “for verification.”
• Do not click. Do not call the number in the message.
• Open the official app (Amazon → Orders, PayPal → Activity, Apple/Google → Subscriptions) or type the site yourself.
• If the charge/order isn’t there, it’s a scam—delete/block.
• If you see a real charge, dispute it inside the app or by calling the official number on your card.
One-line script: “I don’t verify anything from inbound messages. I’ll check my account/app directly.”
Toll-Free: +1 844-313-4987 • Email: info@saffronguru.comAvailable 7 days a week to protect you with digital security, scam protection, anti-hacking, and IT support.
Saffron Guru LLC · IT support and online protection since 2016 · Call +1 844-313-4987 · Contact us