Scammers impersonate Microsoft, Amazon, banks, delivery companies, even “your internet provider.” Use this page as your hard-line safety policy.
If they called you, you don’t trust them. Ever. Only trust calls you place yourself to the official number from your card, statement, or the brand’s app/website.
• “We detected a virus/fraud—confirm your OTP or password now.”
• “We must remote into your computer/phone to fix it.”
• “Move money to a ‘safe’ account / buy gift cards / pay in crypto.”
• “Do not hang up or call anyone else—keep me on the line.”
• “Read the code we just sent to your phone/email.”
• “Install AnyDesk/TeamViewer/QuickSupport right now.”
• Caller ID looks official (it can be spoofed in seconds).
✅ Reality: Legitimate companies never ask for passwords/OTPs, never demand gift cards/crypto, and never force remote access.
• Hang up immediately.
• Open the official app/website or use the number on your card.
• You call them. Ask if there’s any alert on your account.
• Real issues will always appear in your account/app.
• Ask for full password, OTP, or 2FA code.
• Ask you to install remote-control tools randomly.
• Threaten arrest, lawsuits, or account closure if you don’t pay.
• Take payment by gift cards, crypto, or wires to strangers.
• Stop you from calling back an official number.
If they argue, repeat the line and hang up.
Claims of viruses, license expiry, or hacker activity.
Action: Close the call, run your own scan, and only call the official Microsoft support.
Fake alerts about orders or Prime renewal.
Action: Check your Orders tab in the Amazon app.
“Suspicious transaction—confirm code.”
Action: Call the number on the back of your card.
“Router hacked—let us connect.”
Action: Call the provider from your bill or official app.
• Never allow remote access without verifying the company first.
• Saffron Guru customers: only allow remote access with the official password given during support.
• Disconnect internet immediately.
• Uninstall any remote tool they asked you to add.
• Change passwords for email, bank, affected accounts.
• Turn on 2FA in bank/email apps.
• Call your bank to review transactions.
• Run a security scan.
• Save evidence (screenshots, numbers, names).
• Report: FBI IC3 (ic3.gov), FTC (reportfraud.ftc.gov), or your bank’s fraud line.
• Call back using official numbers.
• Use apps to check alerts/orders.
• Turn on account notifications.
• Keep devices updated.
• Share OTP, PIN, or passwords.
• Install remote apps from random callers.
• Pay with gift cards/crypto for “security.”
• Stay on pushy or secretive calls.
Make a family rule: No money moves without a call-back to an official number and a family code phrase. Scammers collapse when you add verification.
Need help now? Saffron Guru LLC Toll-Free: +1 844-313-4987 • Email: info@saffronguru.com
Saffron Guru LLC · IT support and online protection since 2016 · Call +1 844-313-4987 · Contact us